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changing to Id mobile and bringing my number

  • October 8, 2023
  • 1 reply
  • 38 views

Hi, I am switching to ID mobile and bringing my number from my old provider. I have set the date to 3/11/23 by mistake can I change this date or will my contract be live from the date I get my sim and it’s just the number transfer that happens on 3/11/23?

thanks

cuttsy.

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 10, 2023

Hi @Cuttsy,

Welcome to the Community!

Your SIM is activated upon dispatch which means that it should be working as soon as you get it.

If you would like the port date moving forward we can look at cancelling the port and reprocessing it to a different date.

Please let us know and we can drop you a PM.

 

Kash