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Charge for rejecting and international call?


Hi all,

I was in south Africa with work last week. I rejected a call on Thursday 10th May from the UK (+44020...), Now I see on my bill for last month a charge of £2.40 for a 3 second call with details for the exact time I rejected the aforementioned call.

Anybody else experienced this? Is there anyway to contact iD directly about the issue?

Thanks!
Steve

Best answer by Mohammed H

EDIT: Marking as resolved due to no answer for some time.
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2 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 14, 2018
Hey @SteveeB,

It's odd that a call that was rejected was shown as connected for 3 seconds on your bill.

Have you checked your call log to confirm that this call was rejected and this wasn't accidentally answered and put down immediately?

Mohammed

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • June 21, 2018
EDIT: Marking as resolved due to no answer for some time.