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charges outside of allowance

  • 11 September 2020
  • 1 reply
  • 1346 views

I was just checking out a 9gb for £9. Sim only deal at I'd. It is unlimited minutes and texts but then I spotted 'charges outside of allowance'  Can anyone explain what'call anytime any network' and SMS anytime any network'  mean. Sorry I seem a bit thick but I'm new to all this and not being able to talk to a live I'd person is rather annoying. Please help.

Best answer by Will

Hi @Ramjon94,

 

Outside of allowance charges can be many things, such as calling and using your phone in countries outside of the EU, calling Premium 08 numbers, or texting premium numbers. 

 

If you’re using it just to all other mobiles, landline, text other regular phones and within one of our EU partnered countries, you’ll have no issues at all.

 

Will

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Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • September 13, 2020

Hi @Ramjon94,

 

Outside of allowance charges can be many things, such as calling and using your phone in countries outside of the EU, calling Premium 08 numbers, or texting premium numbers. 

 

If you’re using it just to all other mobiles, landline, text other regular phones and within one of our EU partnered countries, you’ll have no issues at all.

 

Will