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Question

choosing a new plan

  • November 27, 2023
  • 1 reply
  • 19 views

David Kendall
Community Member

I have had a phone for a couple Of years so the phone is paid for now, I want to choose a new plan using my existing phone I’m looking at 75g for £12 per month will this lock me in to a new contract or will it be month by month ? 

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @David Kendall,

Welcome to the Community!

When your contract ends you have 2 options which are to upgrade or change your plan.

If you upgrade to a 30 day rolling, 12 month or 24 month contract you would be locked into a contract again as an upgrade.

However if you simply change your plan you can still cancel at anytime without a termination fee. You can change your plan every 30 days if you choose the plan change option.

 

Kash