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Question

choosing a switch over date for my number

HippyNana
Community Member

I’ve received my id sim but cannot end my present contract for another 14 days or I will get charged. When I go to fill in switch over it doesn’t give me option to pick a date so do I just hold onto the sim till nearer the date? Thanks 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12543 replies
    • August 11, 2023

    iD send new customers an already activated iD SIM card.
    iD charge for line rental from the date new iD SIM cards get dispatched, whether they’re used or not.

    You can just text “INFO” to 85075, to find out how much it costs to end your other contract now, @HippyNana.

    Any PAC from your old provider is valid for 30-days, from the date of issue.

     

     . 

    Forum member (non-iD).
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8256 replies
    • August 13, 2023

    Hi @HippyNana,

    Welcome to the Community!

    It looks like @andewhite has answered your question but if you still require assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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