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Chose wrong number on porting

O
Community Member

I choose wrong number on new sim message - how can I change to number wanted (my old number)

Best answer by Tom

Hi @owlhouse 

 

Could you let us know what you mean by the “new SIM message”?

 

To port a number to us you can use the iD Mobile port form.

 

Tom

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    andewhite
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    • August 15, 2023

    Okay @owlhouse, you’ll probably need to use the online iD live chat for assistance with this from the iD customer service team.

    The online iD agents work until 8pm on weekdays. 

    Forum member (non-iD).
    Tom
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    • Answer
    • August 15, 2023

    Hi @owlhouse 

     

    Could you let us know what you mean by the “new SIM message”?

     

    To port a number to us you can use the iD Mobile port form.

     

    Tom

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      owlhouse
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