I have just paid off for my phone and cancelled my direct debit. Although my phone came with a data bundle for the period of 2 years;
1) I’m I still going to be debited because I received a notification saying I have cancelled my direct debit and may result as a missed payment?
2) Is my bundle active for the next 2years or I’ll have to start paying separately now?.
+26Okay
To avoid overpaying, you should change or upgrade your plan using the iD app, or your My iD Account online. Always make sure you’re signed-in when changing or upgrading, to ensure you keep your existing mobile number.
Good luck
+24If you require further assistance please let us know and we would be happy to help.
Kash
Hello Kash,
I have just left ID mobile, please can I know why I am having a termination fee having paid off my contract please.
+24We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
+26Please I would like to cancel my current contract on the 29th and moved to sim only with the same number 07------329
Not a good idea posting your mobile number in this public forum
Bad actors and scammers read posts in this forum looking for information to use fraudulently.
To do what you want, I’d recommend reading following forum articles:-
+24Hi
Welcome to the Community!
I hope that the information that
If you require further assistance or information, please get back to us.
Kash
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