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Good afternoon. I need to get insurance  for my mobile. The company are asking for proof of purchase. Is there a way you can send or email a copy of the date and the purchas please? 

 

Email address: [REDACTED]

 

[REDACTED]

This topic has been closed for replies.

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • October 18, 2023

Hi @Aaron1984 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Colonel888
Active Contributor
  • Active Contributor
  • 10 replies
  • October 23, 2023
Aaron1984 wrote:

Good afternoon. I need to get insurance  for my mobile. The company are asking for proof of purchase. Is there a way you can send or email a copy of the date and the purchas please? 

 

Email address: [REDACTED]

 

[REDACTED]

Did you receive this? Be aware that if you need to claim on this insurance they’ll ask for proof of cost, for the device only. ID don’t seem to be willing to provide this. Monthly price includes airtime which insurance rightly has no interest in.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 24, 2023

Hi @Colonel888,

I can see that we have responded to you on a different post.

If you require further assistance, please let us know.

 

Kash