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Question

Dan

  • September 28, 2023
  • 2 replies
  • 13 views

What is the difference between my exclusive upgrade offer of 25gb for £8 and becoming a new customer and get 30gb for £8?

A prize for the first response that says 5gb!

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • September 29, 2023

You’ll be able to keep your mobile number with your exclusive upgrade offer @Dannsdaze95, but the new customer option will be a new connection and come with a new number. 

You can’t transfer a mobile number from one iD contract to another iD contract.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 1, 2023

Hi @Dannsdaze95,

Welcome to the Community!

Following on from what @andewhite advised new customers would be subject to a credit check also.

We do offer some upgrade offers that are only exclusive for existing customers.

 

 

Kash