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data

  • January 6, 2024
  • 1 reply
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H
Community Member

I pay for unlimited data I’m supposed to be getting a phone today but it saying I’ve got no data now even if I pay for unlimited why is this ID so poor as a network be moving soon as possible 

Best answer by Tom B

Hi @Harryjones1511 

 

Have you upgraded to unlimited data recently from a limited data plan?

 

Has your upgrade taken place?

 

Were you given a new iD Mobile number with the upgrade?

 

Tom

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    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
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    • Answer
    • January 8, 2024

    Hi @Harryjones1511 

     

    Have you upgraded to unlimited data recently from a limited data plan?

     

    Has your upgrade taken place?

     

    Were you given a new iD Mobile number with the upgrade?

     

    Tom

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