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data not

K
Community Member

Hello , I was using 4 gb Internet for 6 pounds for a year but now I changed my plan into 10 GB for 7 pounds. The app doesn't show me 10gb data but it says about the bill which is 7 pounds. Please I need help regarding this..

Best answer by WelshPaul

When did you change plans exactly?

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    WelshPaul
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    • July 20, 2023

    When did you change plans exactly?

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    K
    Community Member

    4 days ago

    WelshPaul wrote:

    When did you change plans exactly?

    3 days ago

    andewhite
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    • July 21, 2023
    Khadija Bushra wrote:

    4 days ago

    WelshPaul wrote:

    When did you change plans exactly?

    3 days ago

    What does it say when login online at https://my.idmobile.co.uk @Khadija Bushra? 

    Forum member (non-iD).

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