In emails from iD, my data plan is 20Gb. I have just logged in to the new website system and see that my plan is shown as only 8Gb.
Why/
Solved
Data plan reduced
Best answer by Tom B
Hi
Sorry to hear this, does the app still show as 8GB?
Please let us know so we can get in touch and double check on our side.
Tom
This topic has been closed for replies.
Mine showed similar but eventually updates. I have posted to express my displeasure to the upgrade in another post.
Self reply !
I’ve just ordered a third SIM and after the order was completed (on my PC), I was given the option to login.
I then saw that the correct data Gb values for both existing SIMs had been corrected. Rather odd.
Squeekymouse89 wrote:
Mine showed similar but eventually updates. I have posted to express my displeasure to the upgrade in another post.
iD is one of many companies that are very annoying to deal with these days, however they offer the best deals.
+25Hi
Sorry to hear this, does the app still show as 8GB?
Please let us know so we can get in touch and double check on our side.
Tom
Tom wrote:
Thanks Tom. I replied in “Self reply !” above. It corrected itself later.
Not tried the app only on my PC.
Generally apps are a waste of time. Previously, I spend more time updating them before being able to use them. So now generally don’t use apps.
+24Hi
No worries, please let us know if you require further assistance.
If you do, please get back to us here.
Kash
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