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Question

Delivery


Chris Harris
Community Member

I've ordered a phone through yourselves this morning. I am away over Christmas. I forgot to change the delivery address. And i'm not gonna be able to receive the phone and essa can change it

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2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 464 replies
  • December 20, 2023

You need to contact them via CHAT immediately; forum users can’t help.


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 21, 2023

Hi @Chris Harris 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom