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Tina2780
Community Member

I have paid my bill and they I'd mobile has not reconnected my phone, how do I contact them to recconect my phone ??

Best answer by WelshPaul

Hi Tina,

The bar on your account should be lifted automatically once payment has been made, but it can take up to 24 hours for this to complete. Don’t want to wait? Speak to a live chat agent using the link below:

http://idmobile.co.uk/live-chat

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    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • 3127 replies
    • Answer
    • May 31, 2024

    Hi Tina,

    The bar on your account should be lifted automatically once payment has been made, but it can take up to 24 hours for this to complete. Don’t want to wait? Speak to a live chat agent using the link below:

    http://idmobile.co.uk/live-chat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8256 replies
    • June 5, 2024

    Hi @Tina2780,

    Welcome to the Community!

    I hope that you are back up and running.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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