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Do I automatically keep my number when upgrading?

Hannah Monti
Community Member

I’ve recently ordered an upgrade but would like to know if I automatically keep my old number or I need to do anything extra to transfer it? 

Best answer by andewhite

If you following the upgrade procedures in the following forum article, you should keep you number @Hannah Monti.

 

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12344 replies
  • Answer
  • October 31, 2023

If you following the upgrade procedures in the following forum article, you should keep you number @Hannah Monti.

 

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • October 31, 2023

Hi @Hannah Monti,

Welcome to the Community!

I hope that @andewhite has answered your query.

Please get back to us if you require further assistance.

 

Kash

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