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Dont Know if my order was comfirmed

  • 3 November 2020
  • 1 reply
  • 51 views

Sam A
Community Member

Hi can someone help i just placed a order but when i clicked confirm it just went to a empty basket page i don’t know if it went through.

I don’t want to do it again in case i order two and i cant get help as you require a id number for live chat and the phone number don’t work thanks.

Best answer by Ryan

Hi @Sam A,

I am sorry to hear about that! We’ll send you a PM now so we can take some details to try and find an order on our system.

Ryan

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • November 4, 2020

Hi @Sam A,

I am sorry to hear about that! We’ll send you a PM now so we can take some details to try and find an order on our system.

Ryan