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Emergency calls only

  • September 27, 2023
  • 3 replies
  • 272 views
Suheejla Çilafi Beqiri
Community Member

Hi there!

I received email from you guys: the SIM should be activeted shortly, but this can take up to 1 hour.. From 14:35 and now is 16:00..and still emergency calls only?? When it's gonna be activeted?? 

 

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    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12407 replies
    • September 27, 2023

    Okay @Suheejla Çilafi Beqiri, do you have signal reception for Three UK mobile network (the iD network partner) at your location? 

     

    Forum member (non-iD).
    Toby Field
    Helpful
 Contributor
    • Toby Field
    • Helpful
 Contributor
    • 59 replies
    • September 27, 2023

    Might be worth turning on wifi calling if your phone supports it so you can send/receive calls and texts over wifi

    andewhite
    1 person likes this
    • andewhite
      andewhite
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • September 29, 2023

    Hi @Suheejla Çilafi Beqiri 

     

    Please ensure the correct SIM card is inside the device and the device has been rebooted.

     

    Tom

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