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entered wron

  • July 15, 2023
  • 1 reply
  • 11 views

Andrew Lee
Community Member

I entered the wrong email address when ordering my sim. I can’t register the new sim. 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 18, 2023

Hi @Andrew Lee,

Welcome to the Community!

Is it a replacement SIM or a new deal SIM card?

If it’s a replacement SIM we can activate it here if you get back to us.

If it’s a SIM for a new contract it should already be activated and you can register an account at the link below:

https://my.idmobile.co.uk/ja/web/cpw/pre-registration/-/registration/registerMyAccount

 

Kash