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esim from broken phone

  • September 20, 2024
  • 2 replies
  • 40 views
J
Community Member

My old phone is broken and won't boot. How do i disconnect the esim and get on to my new phone?

Best answer by Voltix

Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.

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    V
    Active Contributor
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    • Voltix
    • Active Contributor
    • 9 replies
    • Answer
    • September 21, 2024

    Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.

    J
    1 person likes this
    • J
      James wills
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8308 replies
    • September 24, 2024

    Hi @James wills ,

    I hope that you managed to get this resolved via Live Chat.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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