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eSIM issue

  • September 9, 2024
  • 2 replies
  • 126 views
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Community Member

I have accidentally deleted my eSIM and now phone is not working- help please

Best answer by Kash

Hi @Nickkay,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash

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    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2735 replies
    • September 9, 2024

    You need to speak with a live chat advisor. They are the only ones that can re-issue you with a new eSIM.

    https://idmobile.co.uk/live-chat

     

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      Nickkay
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • Answer
    • September 10, 2024

    Hi @Nickkay,

    Welcome to the Community!

    I hope that you managed to get this resolved.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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