I took out two plans for id mobile, one eSIM was sent pretty immediately and the other not at all. I’ve just received further emails advising of direct debit and charge confirmations.. but obviously I can’t use that second sim or even register it with ID until the eSIM is sent and setup.. any idea what I can do?
Solved
eSIM not sent via email
Best answer by Tyler
Hey there
Please can you send us a message via our live-chat, and we can get another eSIM sent out to you:
Thank you,
Tyler
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Social Login
Log in with FacebookPlease note: From 31st July 2025, you'll no longer be able to Log in with Facebook. To keep using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.