EU roaming after Brexit?

How can you say to early when only two weeks left be going somewhere else 

@George Topliss 

That post you’ve replied to there is from January 2019.

It’ll be national news if networks have to change things due to Brexit.  Any such changed we’d update you via email generally speaking.

Not to mention we’d update things on our website and likely have an FAQ on here if and when any sort of changes come to be.

Rest assured once we know of anything changing, we’ll make that public.

Can ID please now tell us whether the same inclusive EU roaming will happen after Jan 1 2022? Definitively please!

Hi @Heather Summers, there’s been no change to our EU Roaming policy, and we don’t plan to enact any. If we do, we’ll be communicating this proactively.

Thank you,

Rory

Thanks  Rory, that's very helpful. I should have also asked you to clarify whether it also means there will be no cap of 90 days on roaming in one go?

@Heather Summers,

Please refer to our Fair usage policy below:

Our fair usage policy has been designed to prevent misuse of our inclusive EU roaming feature, such as someone permanently roaming and not living in the UK.

We understand that sometimes you'll want to roam for a few weeks at a time. That's absolutely fine. But if you roam more than you use your phone at home (we mean in the UK) over a 4-month period, we might think you’re permanently roaming. If so, we'll take the following action:

First of all, we'll send you a text reminding you of the fair usage policy. If you don't change your usage behaviour to comply with it, we'll also ask you to provide some sort of proof that you have strong ties to the UK, like a UK bill or bank statement.

If you don’t provide any proof of having strong ties to the UK, and you continue to roam in the EU more than you use your plan in the UK, we'll apply a surcharge to your EU roaming usage. When we do this we'll send you another text message - to make you're aware of the situation, and give you a second chance to stop roaming and avoid charges.

The surcharges that will be applied to your account if you exceed our fair usage limits are:

• 3.2p per minute
• 1p per text
• 0.25p per MB

Kash

Mout helpful though not what I hoped to hear.! It's.tricky for those who spend half the year in UK and half in Europe...since Brexit and the less generous use your uk allowance in europe deals we have become used to

@Heather Summers,

Unfortunately if the usage over 4 months is more than you use in the UK we may think that you are permanently roaming.

Sorry to hear that the timescale isn’t appropriate for you.

Kash