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Question

Final Bill Question


Frederic Weil
Community Member

My 24 month min. agreement is running out on 14/11/2024

 

I requested a PAC and got notice that my estimated final bill will be £82.15

34.49 of line rental and 47.66 of balance from unpaid bills.

With the PAC being Valid until 22/11/2024 I would then have a service that I would not have access to between 14/11 and 14/12

 

Shouldn’t I only be charged for the outstanding line rental rather than that + a full bill?

Thank you already for your help.

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • October 24, 2023

The amount you pay for your iD contract doesn’t drop, to line rental only, at the end of the contract minimum term @Frederic Weil.

You’d need to change or upgrade your iD plan on the 15-Nov-2023, over to say a 1-month rolling SIM only plan to avoid continuing to pay for the handset you’ll have paid off by mid-Nov. 

That’s the way iD do things unfortunately.

 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • October 26, 2023

Hi @Frederic Weil 

 

The final termination fee would be built up of whatever’s left to pay through to the end of the contracted term date, if you’re about to pay a bill, this final term date may go down.

 

Tom