Good morning all.
I had an account which I closed a couple of years ago and wondered how I might be able to get historic bills to support me with a legal matter.
Thanks for any help you give.
Solved
Former customer - request bills
Best answer by Kash M
Hi
You can obtain bills older than 12 months by submitting a Subject Access Request via the link below:
If you require further assistance, please let us know.
Kash
This topic has been closed for replies.
+25Hi
Bills would automatically be sent to you via email, as well as being accessible via the iD Mobile app/website.
Bills may be deleted automatically after 12 months.
Tom
Hi Tom. Thanks for the reply. I checked that and bills were never sent by email, it’s a link to take you to the bill. Jamie
+25Hi
Okay, unfortunately these links may expire after 12 months as we’d delete them on our side, sorry.
Tom
Hello Mohammed. I saw a previous post where a customer needed their bills for a legal matter. I’m in the same position and really could do with these. Is this something you can help with please?
+24Hi
You can obtain bills older than 12 months by submitting a Subject Access Request via the link below:
If you require further assistance, please let us know.
Kash
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