I live one road across from the tower! I normally got full bar signal, 4 out of 4 bars. Since yesterday morning 16/10/2023 9:37am it was dropped to zero, one or two bars most. I can't even send text, let alone call or youtube. The antennas are on top of two big tall buildings. One of the building is being scaffolding up from bottom to the top up to the antennas level. Im not sure the scaffolding or a planned engineering work by iD mobile is causing the issue. Can you please confirm it? My postcode is BN1 4LA. Thanks a lot. I'm sure my phone is good. I'll give it a benefit of doubt and test it in another phone.
Solved
Full Bar to Zero or One Bar Signal Loss - Please Help
Best answer by Tom
Hi
Taking a look at the postcode of BN1 4LA there appears to be an outage in the area, Three UK are making upgrades in the area, we apologise for any inconvenience cause with these upgrades.
Tom
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