Recently purchased a Galaxy S10e and I’m having problems with wi-fi calling.
I cannot find any option on the phone to turn on wi-fi calling
I cannot see any option to turn on 4g, All I see is LTE/3g/2g (auto-connect)
can anyone asist me please.
Solved
Galaxy S10e, 4g and Wi-Fi calling
Best answer by WelshPaul
LTE is 4G.
As for WiFi calling, the option to turn it on is in the phone app.
Phone App > Three dots > Settings >Wi-Fi Calling
This topic has been closed for replies.
Hello
Sorry to hear you’re having issues here.
WiFi Calling is available on compatible phones here: https://www.idmobile.co.uk/help-and-advice/wifi-calling
The same applies to 4G Calling here: https://www.idmobile.co.uk/4g-calling
Due to firmware compatibility, some devices purchased from non-Carphone Warehouse/iD Mobile stock i.e a 3rd party retailer may not work properly.
Where did you get the device from?
Mohammed
Mohammed
These are my mobile network settings
I see no option for 4g and no option for wi-fi calling.
How would I know if wi-fi calling is working
Shouldn’t the signal strength icon at the top of the phone display indicate wi-fi calling and 4g
+24LTE is 4G.
As for WiFi calling, the option to turn it on is in the phone app.
Phone App > Three dots > Settings >Wi-Fi Calling
Another problem I’m having is the SIM card status is showing Mobile network state as Disconnected.
I can make calls.
Any ideas please
+24That is how it should be if you’re connected via WiFi.
right, yes, got it. Never really understood what that Mobile network state was. Having had several chats with ID Mobile and Samsung, it appears it’s not only me.
Cheers
Glad to hear
4G calling is sometimes referred to as VoLTE, apologies I should have used both words originally.
Mohammed
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