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get my line back up and running absolutely disgusting service

M
Active Contributor

No calls out no calls in . I have a son with a disability in supporting living and no contact what the hell is going on this is outrageous. I hope ur compensation for the absolute shocking service and the distress u have caused to me this morning I will be leaving this network unreliable service 😡😡😡

Best answer by WelshPaul

Hi ​@Mrsbodds 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

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    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 3101 replies
    • Answer
    • June 25, 2025

    Hi ​@Mrsbodds 

    iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 5324 replies
    • June 26, 2025

    Hey there ​@Mrsbodds, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

     

    We sincerely apologise for the inconveniences caused and really thank you for your patience.

     

    Please find updates here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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