Greetings again, I proceeded as advise and got through the stage were you pay £0.01 with debit card to proceed, did it once, messaged showed up in my app to authorized it, I did and then it said that it didnt go through, tried a second time and same situation, I go to my bank and I have -£0.01 two times debited from my account, so it did go through but the website said there was an issue. I really need help here please.
Solved
got charged twice with direct debit
Best answer by Mohammed H
Hello
Sorry to hear that.
I’ll send you a PM so we can look into this a little further.
Mohammed
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.