I have recurring bundle, data included but for 3 days I can't get coverage and am without data, not sure what's happening, how can I rectify this please?
Solved
Got data but no connection
Best answer by Kash M
Are you able to make/receive calls and texts?
Are all your bills paid and up to date. It may be worth testing the SIM in a different handset in case the handset has become faulty.
Kash
This topic has been closed for replies.
+26Hello
Are there any service interruptions in your area?
Check using the following page:
https://www.three.co.uk/support/network_and_coverage/network_support
Anyway, good luck.
andewhite wrote:
Hello
Are there any service interruptions in your area?
Check using the following page:
https://www.three.co.uk/support/network_and_coverage/network_support
Anyway, good luck.
I checked and it says there's issues with the network in my area, waiting for updates. Thank you.
+24Are you able to make/receive calls and texts?
Are all your bills paid and up to date. It may be worth testing the SIM in a different handset in case the handset has become faulty.
Kash
Thank you, I have resolved the issue, am not sure why all my allowances were capped as I'm on PAYG but after quite a while on live chat my text, chat and data are restored.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.