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Gremlins??

E
Active Contributor
  • emjay
  • Active Contributor
  • 54 replies

Why have I just got this email? I have been with ID for years.

One week in. Any questions left?

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You've been with us a few days now, so we're just checking that you're getting on okay.

Hopefully you're making the most of your minutes, texts and data. Here's a top tip ‑ you can check your allowances in real‑time 24/7 with the iD App. If you haven't downloaded it yet, you're missing out.

Best answer by Kevin M

Sorry for not catching this one sooner @emjay @ciderboy 

Those emails were sent out in error, so worry not.

We did make a stickied post on here along with posts on our social media channels to apologise and calm any worries caused from those mistaken auto-emails which you may or may not have seen since.

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2 replies

C
Active Contributor
  • ciderboy
  • Active Contributor
  • 20 replies
  • February 8, 2021

I just logged in to ask the same thing.

Looks like something has gone wrong with the app & website maintenance that’s currently going on!

Kevin M
iD Mobile Employee
  • Kevin M
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • February 12, 2021

Sorry for not catching this one sooner @emjay @ciderboy 

Those emails were sent out in error, so worry not.

We did make a stickied post on here along with posts on our social media channels to apologise and calm any worries caused from those mistaken auto-emails which you may or may not have seen since.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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