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Have signal, but dialing out does nothing.


Is there an outage?

Just tried repeat attempts to make a couple calls over the last 60mins to any number, but it does nothing after registering the number tones input.
 

If I leave it hanging on this silent line then it eventually hangs up under a min later.

 

The actual numbers are fine as work ok via Skype.

 

What is it today ID mobile? 😮‍💨

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 24, 2024

Hi @sirch777,

Welcome to the Community!

Can you please confirm your postcode for us as it may be an issue in a specific area?

Are you able to receive and send texts and receive calls.

 

Kash


  • Author
  • Active Contributor
  • 6 replies
  • January 25, 2024

The issue is no longer occurring, but on that day of creating this post, the post code was TW20 0GL
 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • January 27, 2024

Hi @sirch777 

 

Glad to hear that’s cleared up now, let us know if you need assistance with anything else.

 

Tom