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Question

Haven't had order confirmation

Jamesmouer94
Community Member

I place a phone order hours ago and haven’t had any emails can you let me know what’s going on please

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12408 replies
  • August 10, 2023

Okay @Jamesmouer94, if you’ve got your iD order number you could ask the iD sales team, during normal office hours, on 020 7139 1397. 

Forum member (non-iD).
Mohammed
iD Mobile Employee
  • Mohammed
  • iD Mobile Employee
  • 7962 replies
  • August 10, 2023

Hey @Jamesmouer94,

Have you got confirmation?

It takes up to 24-hours to process the order and you’ll get confirmation shortly after.

Mohammed

 

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