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Why have I received this email

Dear Mr Eaton

We need to speak to you regarding the credit check decision for your order reference: 127563483. 

Please call our support team on 0207 1391 398.

Our lines are open Monday-Friday 9am until 7pm and Saturday 9am until 5.30pm. Bank holiday opening hours are 9am - 5.30pm. We look forward to your call.

Regards

The iD Team

 
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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12353 replies
  • July 14, 2023

The 020 7139 1398 number is bogus - it’s probably somebody phishing or looking to scam you @19Pete89.

The ‘real’ iD Mobile sales team are contactable on 020 7139 1397.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 17, 2023

Hi @19Pete89,

Welcome to the Community!

Please let us know if you require any assistance or if anything shows on your credit file etc.

You can get back to us here and we will pick it up via PM.


Kash