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help! cant get hold of anyone from id

  • March 13, 2024
  • 1 reply
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Simone Pilkington
Community Member

Simone Pilkington

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Simone Pilkington

 just now

Hi. I’m r trying to cancel my contract. There is no live chat available and hasn’t been every time I’ve looked over the last week. The sim hasn’t been used for months and I don’t know the login details nor do I have a SIM card anymore. Please can someone help

Best answer by Kash

Hi @Simone Pilkington,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • March 18, 2024

Hi @Simone Pilkington,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash