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Phone is not letting me call out or use my 5G but when u ring it says payment up to date please help

Best answer by Tyler C

Hey there @Trey Tummond-McKenna, welcome to Community!

Have you tried restarting your phone?

Have you also tried resetting network settings?

How long has this been an issue for please?

Thanks,

Tyler

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+24

Hey there @Trey Tummond-McKenna, welcome to Community!

Have you tried restarting your phone?

Have you also tried resetting network settings?

How long has this been an issue for please?

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

My services have been cut of is there any chance u could put me back in till then

My bill is overdue but don’t get paid till Friday I’d there any chance I could b out back on till then please

+24

Hey @Hayley Galmoye, if you require a payment extension, please contact our live-chat to request one:

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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