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help needed re piggybacking

Caroline Howard
Community Member

I have a lot of data which I hoped my husband could piggyback from. His phone is unable to connect. Are we doing something wrong? He is with EE. Thanks in advance 

Best answer by WelshPaul

Have you tried turning on Maximise Compatibility?

Settings > Mobile Data > personal Hotspot > Maximise Compatibility > On

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    6 replies

    WelshPaul
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    • WelshPaul
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    • August 13, 2023

    Are you referring to tethering? What phones do you both have?

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    Caroline Howard
    Community Member

    Hi. Mine is iPhone 11 and the other is iPhone SE. One is on idmobile and the other is EE. Just don’t know why the SE can’t see my phone. Any help appreciated 

    WelshPaul
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    • WelshPaul
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    • Answer
    • August 13, 2023

    Have you tried turning on Maximise Compatibility?

    Settings > Mobile Data > personal Hotspot > Maximise Compatibility > On

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Mohammed
    iD Mobile Employee
    • Mohammed
    • iD Mobile Employee
    • 7962 replies
    • August 14, 2023

    Hello @Caroline Howard,

    Are you trying to use hotspot and get the iPHone SE (on EE) to connect to your iPhone 11 on iD?

    Mohammed

     

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    Caroline Howard
    Community Member

    Yes indeed 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • August 15, 2023

    Hi @Caroline Howard 

     

    Is the iPhone SE able to connect to Wi-Fi/Mobile data normally?

     

    Have you tried connecting manually?

     

    Tom

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