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help with my sim card


Kim Butterworth
New
 Contributor

Need help to get my sim card working as I have paid my bill and I don't understand why its not working as it was working at 3pm today 

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2 replies

Jade Earl
New
 Contributor
  • New
 Contributor
  • 1 reply
  • December 1, 2023

Hey, I’m having problems too..keep saying no service on my phone 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Kim Butterworth @Jade Earl,

Welcome to the Community!

We experienced an outage which is likely to have caused the issue.

I hope that your services are working now.

If you require further assistance, please let us know.

 

Kash