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How come my DD had disappeared?


Rachel_S
New
 Contributor

My DD has disappeared and I would like to know why.

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2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2846 replies
  • September 8, 2023

A question best pointed in the direction of your bank maybe?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • September 8, 2023

Hi @Rachel_S 

 

Could you let us know what you mean by disappeared?

 

Have you checked your iD Mobile app/website while logged in to check if your account has been switched to manual payments?

 

Tom