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Question

How do I access Live Chat


I cant get onto live chat and need to speak to someone 

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5 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 5, 2022
Kristian Michael Witton wrote:

I cant get onto live chat and need to speak to someone 

Hey @Kristian Michael Witton,

We can help with any queries here.

Could you give us a bit more information on what issues you’re having?

Mohammed

 


Lynne Jowett
Community Member
  • Community Member
  • 0 replies
  • September 8, 2023

I keep getting calls from people saying I rang them.when asked to give me the phone number it's my number they say. So it looks like 2 phones are using my phone number. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 11, 2023

Hi @Lynne Jowett,

It sounds like your number may have been cloned.

You can look at changing your number but it comes with a £25 charge or it’s free if you have a crime reference number.

Kash


Lynne Jowett
Community Member
  • Community Member
  • 0 replies
  • September 14, 2023

Most helpful 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 15, 2023

@Lynne Jowett,

If you require further assistance, please let us know.

 

Kash