How do I raise a complaint to CEO level? I have raised a complaint through the normal channels. On 4 separate occasions I have chased for progress and have been told on each occasion that the complaint has been designated priority and I would receive a response within 24 hours. No response has yet been received. The CEO should be advised of the way iD Mobile treat their customers.
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+24Hi
I can see that you have contacted us via another post.
We have also responded to your PM regarding your query.
If you require further assistance please get back to us via PM. However we would advise to only contact via one platform to avoid any confusion.
Kash
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