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How do I contact iD Mobile


ChrisJ 2020
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I’ve recently ordered a phone which I’m waiting to come back in stock, but my current plan runs out soon and would like to know if I could get my sim separate so I can still use my current phone until my new one gets here.

 

many thanks 

chris

Best answer by andewhite

Have you just joined iD Mobile by ordering a new phone @ChrisJ 2020

Is so, unfortunately iD will not send the SIM separately - it can only be dispatched with the handset you ordered, whenever it’s back in-stock.

If you’re an existing customer who has just upgraded, just carry on using your iD SIM card until your upgrade handset arrives @ChrisJ 2020.

 

 

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andewhite
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  • October 6, 2023

Have you just joined iD Mobile by ordering a new phone @ChrisJ 2020

Is so, unfortunately iD will not send the SIM separately - it can only be dispatched with the handset you ordered, whenever it’s back in-stock.

If you’re an existing customer who has just upgraded, just carry on using your iD SIM card until your upgrade handset arrives @ChrisJ 2020.

 

 


ChrisJ 2020
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  • October 6, 2023

Yeah I’ve only just joined, appreciate the quickly reply