Hi
I’m waiting for my old number to be transferred today (selected day when I purchased SIM card). I inserted the new SIM but obviously has the new ID number (which I don’t want) and can’t register on the app because I’m not receiving the security code.
How will I get notified when my old number has been transferred if SMS are not working and can’t register on the app?
I’m going abroad tomorrow so I need this to be sorted today.
Many thanks!
Best answer by andewhite
Okay
After that, unfortunately it’s a question of waiting for iD to complete the number transfer, which can sometimes take until 10pm.
When I switched my number to iD, the process was completed at around 3pm.
FYI, iD staff only read forum topics once a day, sometimes less frequently.
If you want check the progress of your number transfer I’d suggest using the online iD live chat service, or contacting iD using Facebook Messenger, or send them a Twitter DM.
The support teams work until 8pm on weekdays.
+26Okay
After that, unfortunately it’s a question of waiting for iD to complete the number transfer, which can sometimes take until 10pm.
When I switched my number to iD, the process was completed at around 3pm.
FYI, iD staff only read forum topics once a day, sometimes less frequently.
If you want check the progress of your number transfer I’d suggest using the online iD live chat service, or contacting iD using Facebook Messenger, or send them a Twitter DM.
The support teams work until 8pm on weekdays.
Okay
After that, unfortunately it’s a question of waiting for iD to complete the number transfer, which can sometimes take until 10pm.
When I switched my number to iD, the process was completed at around 3pm.
FYI, iD staff only read forum topics once a day, sometimes less frequently.
If you want check the progress of your number transfer I’d suggest using the online iD live chat service, or contacting iD using Facebook Messenger, or send them a Twitter DM.
The support teams work until 8pm on weekdays.
Thanks a lot
thanks again!
+24You need to be patient
+26Thanks a lot
thanks again!
Okay
In addition, I agree with
Hey
You also get a text to the iD SIM notifying you when a port has completed which is a surefire way of knowing it’s finished.
A quick restart following and should be fine.
You mentioned you’re not getting codes and this is likely due to the port processing.
Mohammed
Hey
You also get a text to the iD SIM notifying you when a port has completed which is a surefire way of knowing it’s finished.
A quick restart following and should be fine.
You mentioned you’re not getting codes and this is likely due to the port processing.
Mohammed
All sorted now! Thanks 😊
Hey
You also get a text to the iD SIM notifying you when a port has completed which is a surefire way of knowing it’s finished.
A quick restart following and should be fine.
You mentioned you’re not getting codes and this is likely due to the port processing.
Mohammed
All sorted now! Thanks 😊
Glad to hear that! 😊
Thanks for letting us know.
Mohammed
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