I just upgraded my contract and was told in my email to wait around 24 hours for the plan to change, but everywhere I look online says 30 minutes.
I want to make sure that I have not paid for a second contract instead of upgrading to a new one. I’m worried I’m now being charged for two individual contracts instead of one upgraded one
+24Hi
Welcome to the Community!
If you upgraded your contract you would keep the same number.
If you purchased a new contract it would be a new number.
Please let us know if you would like to check this, however if you have the same number it’s likely that it’s an upgrade.
Kash
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.