Skip to main content
Question

how do I make a payment?


I need to pay my bill but no longer have my sim. How do I pay it

This topic has been closed for replies.

3 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 21, 2023

Hey @Louise Fagan,

Have you cancelled the contract and want to pay a final bill or just want to make a payment?

Paying an overdue balance on an active account just brings it up to date so it’s important to also request a cancellation if it’s no longer needed.

You can pay by calling 0333 003 0001 from a non-iD SIM then entering the iD number you want to pay for.

If you only have an iD number to call from, please make sure to set the phone to private/witheld before calling or the system will detect your iD number and think you are paying for that account.

 

Mohammed

 


That's great thanks 

 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • July 23, 2023

Hi @Louise Fagan,

If you require further assistance, please let us know.

 

Kash