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Question

how do i revoke a cancellation of my plan


i accidentally requested a cancellation of my contract but would like to change this, how do i do it ?

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3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 3, 2021

Hi @cowellg15,

Are you not looking to cancel? 

Are you looking for a PAC code instead?

 

Kash


 


  • Author
  • Community Member
  • 0 replies
  • October 3, 2021

i don’t want to cancel at all i did it by accident. i want to keep my contract


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 4, 2021

Hello @cowellg15 

We’ll get the cancellation cancelled.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed