After transferring my old number to ID on Dec 30th 24 I was unable to receive calls or texts. Changed to an eSIM this evening and downloaded. Had confirmation text 40 mins ago to say it had been activated. I’m still unable to receive calls and texts and my number under the iMessage setting has a rotating circle next to it.
is this normal please?
It’s a brand new iPhone 14 fully up to date with software.
Solved
How soon after downloading eSIM should I be abke to receive calls and texts and imessage to be actuvated?
Best answer by andewhite
Do also make sure you’ve removed the ‘old’ iD physical SIM from your iPhone 14,
Maybe ask the iD advisers to check the status of your eSIM activation.
This community article explains how to contact the iD advisers - who work until 8pm on weekdays.
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.