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Question

How To Block Answer Phone Messages


I have blocked certain phone call numbers on the iPhone but for some reason the blocked callers are still getting through and leaving answer phone messages.  I have used T-Mobile, O2 and Vodaphone which are very easy.  I have to say ID messages are shockingly bad had I known this was the case I would never have signed up to use this service.  Why are blocked calls going to answer phone this is ridiculous?

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3 replies

Michelle
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • May 17, 2021

Hello @The Hobbit 

 

We are sorry to hear that you are receiving spam calls. 

We're unable to block numbers at a network level. You may be able to do this from your handset settings.
Have you tried calling the number and asking to be removed from their calling list?

 

Michelle 

iD Mobile 


Thomas
Community Member
  • 0 replies
  • August 20, 2021

I’m having the same problem. Why can’t iD block the number, so they can’t leave a voicemail?

other networks can do this.


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • August 21, 2021

Hi @Thomas ,

 

The block would stock the number showing on the device but wouldn’t block it on the network level meaning that voicemails can still be sent.

I would advise checking your blocked number settings to see if this can be changed.

 

Kash