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How to get bill with updated details

K
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  • Kokodi
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  • 1 reply

Hiya,

I updated my address on the app, but the bill still shows the old address. How can I get the new bill with the updated bill? 
 

Thanks

Best answer by andewhite

You may need to wait until your next monthly bill is generated @Kokodi. 

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    Kokodi
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andewhite
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  • andewhite
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  • July 19, 2023

You may need to wait until your next monthly bill is generated @Kokodi. 

Forum member (non-iD).
Mohammed
iD Mobile Employee
  • Mohammed
  • iD Mobile Employee
  • 7962 replies
  • July 21, 2023
Kokodi wrote:

Hiya,

I updated my address on the app, but the bill still shows the old address. How can I get the new bill with the updated bill? 
 

Thanks

Hey @Kokodi,

We can’t produce a second bill so if the change was made after it was generated, it’ll need to be on the next bill.

Mohammed

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
K
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