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How to get new phone without upgrading


Bob Price
Community Member

I am coming to the end of my ID mobile contract and want to get a new phone. However the cost upgrading is around £170 more on Pixel 8 Pro as opposed to a new contract with ID mobile. Is there a way to get my new phone at a better price through ID mobile (and retain my number) without upgrading? If not will be forced to change networks......

Best answer by Tom

Hi @Bob Price 

 

We’d recommend using the iD Mobile app/website to check any upgrade deals, if you don’t see anything there that you’re happy with, please try the sales number given above by @andewhite.

 

Tom

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • November 27, 2023

You can also discuss your upgrade options with the iD telephone sales team @Bob Price.

Contact them on 020 7139 1397, during normal office hours.
🤞 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • Answer
  • December 1, 2023

Hi @Bob Price 

 

We’d recommend using the iD Mobile app/website to check any upgrade deals, if you don’t see anything there that you’re happy with, please try the sales number given above by @andewhite.

 

Tom