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How to move from iPhone to Samsung

How to move from iPhone to Samsung
iD Mobile
iD Mobile Employee

 

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2 replies

hi, im trying to move over from an Apple iPhone 11 to my new Motorola G9 Play, i’m trying to use the Samsung Smart Switch app but every time I go to use it on my Motorola it automatically thinks that my new Motorola is my old phone and tells me to “plug in a new Galaxy phone”, obviously the Motorola is my new phone but I can’t move my data from my iphone to my new one as it thinks its the old phone, i wouldn’t care if i lost all my photos because i have them on google drive but I really desperately want to transfer over all my messages especially from my parents and boyfriend but it wont allow it, can anyone please please help?


Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • October 18, 2021

Hello @lostinthisworld699 

Have you tried to transfer your data via the USB cable?

 

Michelle 

iD Mobile